Over 20 sample letters on consumer matters with explanations in Ukrainian. Tips from lawyers and experts from consumer organizations.
What, how, and why to write a complaint letter? What should you ask from the seller, and what should you ask from the telecommunications company? How do you write a letter correctly if a renovation service was performed incorrectly, and in the case of a hotel service?
They can all be found on the website of the Aquila Consumer Protection Association, with which we are implementing the project „Building a life in EU? Know your consumer rights.”